资讯科技署
The 资讯科技署 (OIT) provides the IT infrastructure, services 和 support necessary to advance esball国际平台客户端’s 教学, 研究及服务任务. Comprised of four primary groups — Academic Technology 和 Support, 管理计算, 网络服务与信息安全, 和 Web Development — we are here to support your growth 和 success at Clarkson.
esball国际平台客户端
帮助台
电话: 315 - 268的帮助
电子邮件: helpdesk@esball国际平台客户端.edu
现场: 教育资源中心2楼
资讯科技署
信息技术副总裁: 约书亚·菲斯克
读: esball国际平台客户端文献图书馆
计算机实验室
Clarkson has eight computer labs with more than 300 computers across campus, available 24/7. These workstations are all connected to Clarkson’s high-speed network backbone to ensure unimpeded access to research 和 learning platforms.
无线接入
在校园的所有室内位置接入安全Wi-Fi网络, 包括宿舍, 的学术空间, 食堂, 我们的图书馆, 体育设施, 学习空间和更多地点. Students in all of the University’s residence halls can connect wirelessly 和 via Ethernet.
传播与出版
The 资讯科技署 manages several website 和 communication services, including esball国际平台客户端.edu, 内部网.esball国际平台客户端.edu,每天 公告 和 俱乐部、团队和组织的Web服务.
债权人设备
OIT maintains a pool of loaner equipment designed to meet the need for short-term, 意想不到的计算机硬件. 如果你的笔记本电脑坏了，需要送去维修, 我们很乐意把电脑借给你用几个星期!
账户
Your single sign-on (SSO) account seamlessly connects you with all IT platforms on campus, 包括你的Gmail, myCU, Moodle, 公共实验室电脑, 印刷, 图书馆服务及其他.
帮助台
Stop by the 帮助台, located on the 2nd Floor of the Educational Resources Center. Walk up, call or email us for support or questions about any IT-related issues. 帮助台周一至周五上午7:30开放.m. – 4:30 p.m. 夏季工作时间各不相同.
维修
通过帮助台, certified technicians deliver onsite Dell Warranty repair for your own laptops, 计算机和其他硬件. 我们可以帮助:RAM硬件升级, 操作系统升级和重新安装, 硬件维修, general PC maintenance 和 malware 和 virus removal (not covered under Dell Warranties). You can borrow a temporary laptop 和 other devices while repairs are underway.
高性能计算集群
esball国际平台客户端 owns 和 operates a High-Performance Computing (HPC) cluster called 英亩 (Accelerating Computational 研究 for Engineering 和 Science). 英亩's technology allows data- 和 computationally-intensive research projects to explore complex models 和 operations at no cost.
教与学角
The 教与学角 (TLC) is dedicated to supporting students, faculty 和 staff in their use of educational technology at Clarkson. We partner with faculty to build satisfying, engaging learning experiences on campus 和 online. Our online course design methods align with 质量问题 st和ards, 有几家已经获得了质量管理认证. 除了, multiple awards recognize the TLC team's work in instructional design 和 faculty development.
The TLC extends employment opportunities to undergraduate 和 graduate students, who then highlight student perspectives 和 experiences for our team. 除了, we also assist with student surveys 和 other research projects.
esball国际平台客户端在线学习
Make online learning a seamless 和 engaging experience through Clarkson's wide variety of comprehensive 和 advanced tools.
远程工具
通过Zoom进行实时会议和活动. Use Echo360 to capture in-classroom lectures 和 distribute pre-recorded video content. 学生可以通过AppsAnywhere访问一套学术软件. Access all of these tools through your single sign-on account, on or off campus.
个人计算机及技术要求
esball国际平台客户端鼓励你带一台笔记本电脑去学校. 而你的笔记本电脑则是个人喜好的问题, we have compiled recommendations for an engaging college experience. 学习更多esball国际平台客户端记忆的知识, 存储, operating systems 和 other factors you may want to take into account for both Apple 和 Windows devices.
常见问题
校园内所有室内位置都有Wi-Fi接入, 包括宿舍, 的学术空间, 食堂, 体育设施, 学习空间和更多地点. If you are part of the Clarkson community, we recommend accessing the Eduroam无线网络 与您的登录凭据，以提高安全性. 如果你是客人, you can access the guest network by selecting the esball国际平台客户端 network icon in your wireless settings.
Check your connections first, 和 then check to see if others are experiencing similar issues. We additionally announce any service interruptions on the OIT webpage. 您可以订阅以接收更新 通过单击位于右上角的按钮.
如果您怀疑中断或想要报告性能不佳, 我们要求您联系帮助台以获得进一步的帮助.
您可以访问数百个软件程序，包括:ArcGIS, Matlab, 有限元分析软件, 一种数控编程, AutoCAD, SolidWorks 和 many other scientific applications popular in engineering, 商业和其他领域. These applications are available both in our computer labs 和 via the web-based platform called AppsAnywhere.
Safeguarding your security 和 privacy is one of our top priorities. esball国际平台客户端有一个强大的，基于标准的 资讯保安计划 that includes technical controls 和 administrative policies to maximize the safety of students' personal data. All employees receive annual training on overall information security practices 和, 更具体地说, 论保护学生信息的机密性.
The main purpose of Clarkson's information technology resources is to support learning, 教学, 研究和大学的使命. We expect the use of our tools 和 services to align with that overarching objective. To learn more about Clarkson's policy on the use of technology, please review 部分ξ.学生守则.
You can contact the 帮助台 on days Monday through Friday by phone, 邮件或走进我们在波茨坦校区的办公室. Requests received outside of normal business hours are responded to the next business day.